Team Management
Organize your users into teams and departments for efficient permission management and reporting.
Organizational Structure
ToolEquip supports organizing users into a hierarchical structure that mirrors your organization:
- Departments — Top-level groupings (e.g., Operations, Maintenance, Warehouse)
- Teams — Sub-groups within departments (e.g., Night Shift, Site A Crew)
- Locations — Users can be assigned to specific locations for location-based permissions
Creating Teams
To create a team:
- Navigate to Users > Teams > Create Team
- Enter a team name and description
- Select a parent department (optional)
- Assign a team manager
- Add team members
- Set team-level permissions
- Click Save
Team Permissions
Permissions can be set at the team level, which applies to all team members:
- Tool Access — Which categories or locations this team can access
- Checkout Limits — Max tools per person and max checkout duration
- Maintenance Access — Can team members create and complete maintenance tasks
- Reporting Access — Which reports team members can view
Department Management
Departments help organize multiple teams under a common umbrella. Department managers have oversight of all teams within their department, including:
- Viewing activity for all department users
- Cross-team reporting and analytics
- Budget tracking for tool purchases and maintenance
- Department-level permission overrides
Onboarding New Team Members
Streamline the onboarding process:
- Add the user to the appropriate team
- Team permissions apply automatically
- The user receives an invitation email with setup instructions
- Assign a mentor or buddy for the first week
- Track onboarding progress from the team management page
Offboarding
When a team member leaves:
- Deactivate their account to prevent further access
- Reassign any tools checked out to them
- Transfer their maintenance assignments to other team members
- Export their activity log for record-keeping
Best Practices
- Use teams to mirror your real-world organizational structure
- Assign department managers to handle day-to-day user management
- Regularly review team membership to remove inactive users
- Use team-level reports to track performance by department
- Keep team sizes manageable — consider splitting large teams into sub-teams