Privacy Policy

Information We Collect

We collect information you provide directly to us, including account registration details (name, email address, company name, phone number), billing information (processed securely by our payment processor), and any data you upload or enter into the ToolEquip platform (tool inventories, maintenance logs, user assignments).

We also automatically collect certain information when you use our service, such as IP address, browser type, operating system, referring URLs, page views, and usage patterns. This helps us improve our platform and provide a better user experience.

We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyze traffic. For detailed information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our tool and equipment tracking platform. This includes processing your requests, managing your account, sending service-related communications, and providing customer support.

We may use aggregated, anonymized data for analytics, product development, and marketing purposes. This data cannot be used to identify you or your organization.

With your consent, we may send promotional emails about new features, tips, or industry best practices. You can opt out at any time by clicking the unsubscribe link in any email.

Data Sharing and Disclosure

We do not sell your personal information. We never have, and we never will.

We may share your information with trusted third-party service providers who help us operate our platform (cloud infrastructure, payment processing, email delivery). These providers are contractually bound to protect your data and use it only for the services we engage them for.

We may disclose your information if required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of ToolEquip, our users, or others.

If ToolEquip is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Cookies and Tracking

We use essential cookies to operate our platform, including session cookies that keep you logged in and security cookies that protect against fraud.

We use analytics cookies (including Cloudflare Analytics) to understand how our platform is used and to improve performance. These are privacy-preserving and do not track you across third-party sites.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and access controls.

Our infrastructure is hosted on Cloudflare and uses enterprise-grade physical and network security. We maintain SOC 2 compliance standards across our operations.

While no system is 100% secure, we are committed to protecting your data and will promptly notify you of any security incidents in accordance with applicable law.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities.

To exercise your rights, please contact us at privacy@tool-equipment-management.com. We will respond to your request within 30 days.

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your data. We do not sell personal information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: